Attach More, Organize Better — Expanded Attachments and Support Form Categories
New Features
No new features in this release.
Feature Updates
- Support Form Categories: Added category support to support forms, enabling better organization and routing of inbound support requests.
- Company Dashboard Attachment Aggregate View: Ticket, project, and work item attachments are now aggregated and displayed together on the company dashboard following the Notes section, providing a unified view of all associated files and links.
Feature Enhancements
- URL Link Attachments: Work items, tickets, and projects now support URL/link attachments in addition to file uploads. A dedicated Add Link button and form are available in the Work Item modal Attachments tab, with a link icon displayed on ticket detail and work item views for easy identification.
- Project Attachments: Introduced a dedicated ProjectAttachment model supporting both file uploads and link attachments, accessible via a new Attachments panel in the project detail sidebar with upload, drag-and-drop, and add-link capabilities.
Bug Fixes
No bug fixes in this release.
Release List
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Read First, Edit When Ready — Smarter Markdown Preview Behavior
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More Power in Every View — Dataset Interactivity and Scrum Role Overrides
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No More Ghost Tasks — Orphaned Work Items Are Now Manageable
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Always in the Know — Live Alert Polling and Project Short Descriptions
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Tidying Up — Code Cleanup
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Messages, Front and Center — Smarter Notification Routing in the Alerts Panel
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Quiet but Critical — Targeted Stability Fixes
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Hardened, Cleaner, and More Capable — Security, Code Quality, and New Workflow Features
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Velocity, Visibility, and Smarter Linking — A Power Release for Teams
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Keeping the Lights On — AC2 Callback Fix
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Smarter AI, Richer Projects, and a Fully Redesigned Alert Experience
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Priority Clarity — Industry-Standard P1 Convention, Smarter Projects, and Cross-Context Work Items
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Icons Rendered, Cache Cleared — FontAwesome Kit Cache Busting
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Locked Down and Leveled Up — Billing Security, Tenant Isolation, and Pro/Basic Classification
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See the Whole Picture — Kanban Views, Stakeholders, and Billing Telemetry
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No More Accidental Saves — Smarter Button State in Work Item Modals
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Deeper Knowledge — Glossary Domains, Footnotes, and Markdown Resources
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Knowledge at Your Fingertips — Introducing the Resources Section
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Approval First — Client Prerequisites, Priority Accountability, and Webhook Reliability
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Smarter Badges, Scoped Keys — Source Tracking and API Permissions Get an Upgrade
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Clean Queue, Clear Controls — Ticket Archiving, Deletion, and Integration Fixes
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Know Your Customer — Intelligent Company Resolution and CSM Auto-Assignment
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No More Timeouts — Background Webhooks and Smarter Integration Controls
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Precision Under the Hood — Metrics Accuracy and Sprint Board Performance
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Deliver Faster, Adapt Smarter, Grow with Impact — Welcome to scrumRithm™ 2.0
